Customer Experience Survey
Customer Experience Survey (before installation and during installation)
- Difficulties experienced during the payment, ordering and delivery process
- Rate in the installer’s speed, professionalism, friendliness, and performance during installation
- Speed and efficiency of installers
User Experience Survey (after installation and customer satisfaction)
- Challenges experienced while using the system?
- System performance?
- Is the system meeting your needs?
- Faults developed while using the system
- Strength of the battery and how long it lasted at night Are you satisfied with the services we have provided you? Do you feel there is anywhere where we can improve? If you have the time, please take part in our online survey and let us know how happy you are.